Hey Conway Drivers, How Many Miles Are On Your Car?

Posted on July 31,15 by truck2

Nowadays, Conway drivers are paying more at Little Rock gas pumps. For some families in the greater Little Rock area, it adds up to several hundred dollars every month. That’s got to come out of the budget somewhere. This is one of the reasons many Arkansas auto owners are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Conway, Arkansas highways have over 75,000 miles on them. The average age of vehicles is over nine years. And most people in Little Rock can’t afford to be stranded or inconvenienced by a break down. So following a regular maintenance schedule, like personal diet and exercise plans, is actually critical to preserving your investment.

Determining what to do for a higher-mileage vehicle can be challenging because many auto maker’s manuals don’t publish service intervals after 60,000 miles. Thus, Conway car owners need to be better at keeping records and planning for preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you’re past the tables in your service manual. For example, a service might be recommended every 15,000 miles. Well, just keep doing it every 15,000 miles for as long as you have your car.

Now higher mileage engines operate under more stress. Some Little Rock automotive experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners’ manual or service advisor at Hines Service Center to see if the severe service schedule is right for your vehicle.

And keeping current with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your compact car.

Another equally important reason is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain vital additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Conway, Arkansas area need repairs and replacements that newer ones don’t. Things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage compact car, a couple of relationships will become pretty important to Conway auto owners. The first is with your service professional at Hines Service Center. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget, and for the Conway, Arkansas area driving conditions. 

The next relationship is with your vehicle itself. We’re not talking about naming your car or tucking it in at night. We just mean – pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to yourservice advisor at Hines Service Center and head off problems. We can’t do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Conway, Arkansas roads.

Take a look at the attached automotive tips video from AutoNetTV.

Recommended Service Intervals At Hines Service Center

Posted on July 09,15 by truck2

Most people in the Little Rock area are aware that automotive manufacturers have recommended service intervals. Following recommended service intervals is very important. The engineers that design our vehicles have tested the various systems and components to meet durability and safety standards. Some of these standards are self-imposed and others, like those for emissions components, are government mandated for the areas around Maumelle, Greenbrier and Mayflower in Arkansas.

The maintenance schedules are designed to achieve the standards. Think of the benefits of following recommended intervals as falling into three general categories: Protection, Efficiency and Safety.

Protection. Let’s start with motor oil. First of all, the engineers recommend a particular weight and type of motor oil for your compact car. All of their oil change recommendations assume using the proper motor oil. Motor oil contains detergents and other additives that clean the engine and provide corrosion resistance. Over time, the additives are depleted. The oil also becomes contaminated by water, dirt and combustion gases.

Extending your interval beyond the recommendation means that your compact car engine will be operating without the full protection of fresh motor oil. It also means that sludge can form in contaminated oil and clog up passages in the engine, starving parts from needed lubrication.

Efficiency. Some services are designed to keep automotive systems operating efficiently. For example, the fuel system gets clogged up with gum and varnish from the fuel. Fuel doesn’t flow efficiently which reduces fuel economy. A fuel system cleaning restores the fuel system’s efficiency and increases your gas mileage.

Safety. Your brakes are obviously one of the most important safety systems on your compact car. The manufacturer has scheduled brake pad replacement as well as power brake fluid drain and replacement intervals. Because brakes are so important, a brake inspection is also on the schedule to head off problems before they result in an accident.

Check your owner’s manual for recommended service schedules or talk with your Conway service advisor at Hines Service Center by calling 501.327.1755. You’ll find our shop located at 714 Harkrider St in Conway, Arkansas 72032.

You may be surprised to learn that various inspections may be on your list of factory recommendations for your compact car. These inspections are usually at major intervals like fifteen or thirty thousand miles. They’re designed to uncover important parts that may be close to failing.

Your compact car owner’s manual can tell you when to change your oil, but it can’t tell you that you have a radiator hose that’s bulging and about to burst. For that you need a trained auto technician. These scheduled inspections are in addition to the multi-point inspections done with a full-service oil change.

Is Your Conway Driving Severe?

Posted on April 22,15 by truck2

People near Conway Arkansas often ask Hines Service Center how often they should have a particular service done. It’s a great thing to ask. You can look at your owner’s manual, or have your Conway Arkansas service advisor at Hines Service Center look up your vehicle in a service database. What you find is often a surprise to people – there are actually two service schedules.

One is the regular schedule and the other is the severe service schedule. Service intervals are shorter on the severe service schedule. When asked, most folks in Conway Arkansas will say that their driving is normal and that the ‘regular’ schedule probably applies to them. ‘Severe service’ sounds pretty extreme – ‘I don’t drive like that’.

Well, here is what the manufacturers say constitutes severe driving conditions; you can draw your own conclusions.

  • Most of your trips are less than four miles.
  • Most of your trips are less than ten miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway. You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Drive with a car-top carrier.
  • Stop and go driving.
  • Driving in very hot or very cold weather.

If that’s severe driving, what constitutes regular driving? Well, it would look something like this: I live somewhere with moderate temperatures all year round – I’m thinking San Diego here. And I live close to a freeway on-ramp. Everywhere I need to go is right off the freeway, at least four miles from my home. I can drive at a steady 60 miles per hour when I’m on the freeway.

I don’t know about you, but that doesn’t sound like my normal driving. It sounds more like ideal conditions. I live where it gets hot in the summer and cold in the winter. I run short errands around Conway. Occasionally we load up for family trips.

For me, normal driving includes elements of severe service driving. So here’s what I tell people: think about how you drive, where you live, where you go and what you are expecting to with your vehicle in the near future.

Picture a line with ‘regular’ on one end and ‘severe’ on the other, and make a judgment on where you fall. If your regular oil change recommendation is 5,000 miles and the severe service recommendation is 3,000 – when should you change your oil? For me, it’s closer to 3,000 miles. For my wife, it’s closer to 5,000 miles. Your Conway Arkansas auto service advisor at Hines Service Center will be happy to have this discussion with you and help you sort it out.

Just a quick word on why severe service intervals are shorter. One has to do with heat. That can either be external heat from the weather or engine and transmission heat from stop and go driving or working extra hard moving heavy loads or towing. The heat causes the fluids like oil and transmission fluid to break down more quickly and then they aren’t as effective.

Another factor is water. Moisture naturally collects in fluids as they cool. In your motor oil, for example, if you don’t drive long enough for the oil to fully heat up, the water won’t evaporate. Water in the oil can lead to the buildup of damaging sludge.

If you live where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.

So make an honest evaluation of your driving conditions. You’ve made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.

Deciphering the Hines Service Center Menu Board

Posted on November 15,13 by truck2

Let’s talk about deciphering the auto service menu board. Conway, Arkansas service centers like Hines Service Center have a board that lists the routine services they provide. But some people don’t know what these services really are unless they ask. Let’s go down a typical list, in alphabetical order, starting with air conditioning service.

Feel free at any time to give Hines Service Center a call at 501.327.1755 to learn of the many services we offer, or stop by our Conway, Arkansas auto center at 714 Harkrider St 72032.

First remember that all of these services are recommended by vehicle manufacturers. They set how often or at how many miles the service should be done.

Air conditioning service involves purging the old refrigerant and capturing it for proper disposal. Then fresh refrigerant is installed. The fresh refrigerant will lubricate the system and will also help it cool better.

Alignment. Service centers like Hines Service Center make sure all four wheels are lined up and track with each other. This reduces tire and suspension wear and improves safety and handling.

Battery service. Service centers like Hines Service Center inspect the battery for corrosion, leaks or damage. Test the battery’s ability to hold a charge. If the battery’s still strong, clean it up. If not, replace it.

Brake service. This could be two things. A brake inspection to see if the brakes are working well mechanically and to see if the pads are still safe. If not, replace the pads and make any repairs that might be in order.

The other thing is to evacuate the brake fluid, clean out the system and replace it with fresh fluid. This is important, but often over looked.

Cabin air filter. The cabin air filter is the filter that cleans the air that comes into the passenger compartment. It works like the filter on your furnace at home. It gets dirty and needs to be changed often.

Cooling system. This is the cooling system for your engine. Replace the old coolant with fresh to protect your radiator and other cooling system components from corrosion.

Differential service. Every vehicle has at least one differential. They don’t require service very often, so people don’t think of them much. The differential transfers power from the drive train to your wheels. Drain the old fluid and add fresh lubricant.

Engine air filter. This filters the air that’s burned in the engine. It also gets dirty and needs to be replaced often.

Fuel filter. This filter cleans the fuel before it gets to the engine. Like the other filters, it too gets clogged and needs to be replaced in order to maintain good flow.

Contact Hines Service Center, your Conway, Arkansas auto repair center, by calling us at 501.327.1755.

Recommended Conway Service Intervals

Posted on November 02,12 by admin

Everyone in Conway Arkansas knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Hines Service Center
714 Harkrider St
Conway, Arkansas 72032
501.327.1755

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the 1% of the population that reads your owners’ manual in Conway Arkansas.

And if you have more than one car or compact car, the complexity is multiplied. You’d need a computer to keep track of everything. Well, that’s how your Conway service center does it. They subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and where and how you drive when you are out in our Conway Arkansas area need to be taken into account. Talk about these things with your service advisor at Hines Service Center and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us do at least some of that around Conway Arkansas and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last 3 months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that starts degrading its effectiveness even when it’s just sitting there.

A lot of people in Conway Arkansas don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think ‘Vaseline’. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your service advisor at Hines Service Center. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs in Conway Arkansas.

Take a look at the auto tips video in this post for more information.

This entry was posted in Service Intervals. Bookmark the permalink. | Comments Off on Recommended Conway Service Intervals

Contact Information

auto shop repair

Hines Service Center - Auto Repair

714 Harkrider St

Conway, AR 72032

Phone: 501.327.1755

Email Us

Feel free to call or email us to schedule your next appointment.


Business Hours

Monday - Friday
7:00 AM - 5:30 PM

Saturday
Closed

Sunday
Closed

Click here to learn more about your car
  • tune up
  • oil changes